Privacy Policy

Last updated: March 2026

Welcome to MotorMart.lk, Sri Lanka's premier vehicle marketplace. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information you provide directly to us when you:

Create an account (phone number, name)
Post a vehicle listing (vehicle details, photos, pricing, contact information)
Apply to become a dealer (business name, address, email, social media links)
Contact sellers or interact with listings
Participate in the forum or community features

We also automatically collect certain technical information when you use our platform, including your IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our marketplace services
Authenticate your account and keep it secure
Display your vehicle listings to potential buyers
Facilitate communication between buyers and sellers
Send service-related notifications (e.g., account activity, listing updates)
Analyse usage patterns to improve the platform experience
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With other users: Information you include in a public listing (vehicle details, photos, and the contact number you choose to display) is visible to other users of the platform.
Service providers: We work with trusted third-party services (e.g., cloud storage, analytics, messaging) that assist us in operating the platform. These providers are contractually required to protect your data.
Legal requirements: We may disclose information if required by law or in response to valid legal process.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your personal information within a reasonable period, except where retention is required for legal or legitimate business purposes (such as fraud prevention).

5. Cookies & Tracking

We use cookies and similar tracking technologies (including Google Analytics and Microsoft Clarity) to analyse site traffic and improve your experience. You can control cookie preferences through your browser settings; however, disabling cookies may affect some features of the platform.

6. Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your account and associated data
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

MotorMart.lk is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:

info@motormart.lk

+94 11 000 0000